Last updated: August 2026
2025 SYNCRON INTEGRATED (Registration No. 202603137394 / JR0191253-M), a business registered in Malaysia at NO:8, Jalan Permai Jaya 1, Taman Permai Jaya, 14000 Bukit Mertajam, Pulau Pinang, provides WhatsApp AI lead-qualification services for real estate agencies in Malaysia. Contact: admin@syncronhq.com. These terms govern use of the Syncron service by our agency clients and by anyone who interacts with a Syncron-operated WhatsApp number.
Syncron connects to an agency client's WhatsApp Business number and automatically responds to inbound enquiries, qualifies property leads, and routes those leads to the agency's own agents. The service is operated by Syncron on behalf of the agency. Syncron is not a real estate agency and does not broker, list, sell, or rent property.
Agency clients are responsible for the accuracy of the business information, property details, and agent contact details they provide to us; for holding any licences their business requires; and for ensuring their use of the service complies with applicable law and with the WhatsApp Business Messaging Policy. Agency clients must not use the service to send unsolicited bulk messaging.
Automated replies are sent only in response to a person's inbound message. Marketing or follow-up messages are sent only where the person has given explicit opt-in consent. Anyone may stop receiving messages at any time by replying STOP, or by blocking the number in WhatsApp.
Personal data is handled as described in our Privacy Policy. Each agency client's data is strictly isolated and is never shared with, or visible to, any other agency client. Deletion requests are handled as described in our Data Deletion Instructions.
The service depends on third-party platforms including the WhatsApp Business Platform. We do not guarantee uninterrupted availability and are not liable for outages, delays, or message delivery failures caused by those third-party platforms.
Information provided through the service is for lead-qualification purposes only and does not constitute property, financial, legal, or investment advice. Property details are supplied by the agency client and should be confirmed with that agency before any decision is made.
To the extent permitted by Malaysian law, 2025 SYNCRON INTEGRATED is not liable for indirect or consequential loss arising from use of the service. Nothing in these terms excludes liability that cannot lawfully be excluded.
We may suspend or terminate an agency client's access where these terms, the WhatsApp Business Messaging Policy, or applicable law are breached. An agency client may terminate at any time by contacting us.
We may update these terms. The revised version takes effect when published on this page, and the "last updated" date above will change.
These terms are governed by the laws of Malaysia.
Questions about these terms: admin@syncronhq.com.