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Privacy Policy

Last updated: July 2026

Who we are

Syncron Integrated (No. Pendaftaran: 202603137394 / JR0191253-M) provides WhatsApp AI lead-qualification services for real estate agencies in Malaysia. Contact: admin@syncronhq.com.

What data we collect

On behalf of our agency clients, we process lead information shared in WhatsApp conversations: name, phone number, conversation content, and property-related qualification answers (such as budget, area, and timeline).

Why we process it

Solely to qualify and route property leads on behalf of the agency the lead contacted. Marketing follow-ups are sent only with the lead's explicit opt-in consent.

Storage and isolation

Data is stored securely in cloud infrastructure. Each agency's data is strictly isolated and is never shared with, or visible to, any other agency.

Your rights (PDPA)

Under the Personal Data Protection Act 2010, you may request access to, correction of, or deletion of your personal data. Contact admin@syncronhq.com and we will respond within a reasonable time.

This policy will be expanded before onboarding of live client data.